Copyright Policy

Last updated: June 13, 2024

This Copyright Policy (this “Policy”) describes Twingle LLC’s processes for receiving and responding to copyright infringement notices, sent by rightsholders or their agents, regarding material our users have posted to the Twingle LLC application. This Policy is governed by our Terms of Service (“Terms”) and is designed to comply with the requirements of the notice-and-takedown provisions of the United States’ Digital Millennium Copyright Act (“DMCA”). In accordance with the DMCA, we generally remove or disable content that rightsholders claim to be infringing. Capitalized terms used but not defined in this Policy are defined in our Terms.

1. Caution Advised - The notices described in this Policy are serious legal actions with potentially serious consequences. In particular:
   1. Filing a false copyright notice can be unlawful. Aside from perjury penalties, sending false copyright notices can create legal claims under the DMCA.
   2. Dispute copyright notices with care. Copyright owners can prevent disabled content from being put back onto the application by initiating legal action.
   3. Information submitted in notices is not private. Your copyright notice will be sent to the other party. We reserve the right to publicly post and share redacted copyright notices for transparency reporting purposes.
   4. Copyright disputes are tracked to help us curtail repeat infringement. Our policies and the DMCA commit us to acting against repeat infringers, and we will terminate the accounts of repeat infringers in certain cases. How you respond to copyright notices informs our repeat infringer evaluation.

   Consider seeking professional advice before proceeding with any notice described in this Policy.

2. Submitting Notices and Our Designated Agent
   1. Although we respond to all copyright notices submitted under this Policy expeditiously, submitting your notice directly to us will help ensure that your notice is compliant with legal requirements and receives the fastest possible response.
   2. To submit a copyright notice to our designated agent, email dmca@twingle.me. Our designated agent can also be reached by mail at:
      • Twingle LLC
      • Zachary McNellis
      • 1985 Riviera Dr
      • Ste 103 #547
      • Mount Pleasant, SC 29464
      • UNITED STATES
3. Sending a Copyright Notice
   1. When sending a non-form notice to our designated agent, be sure that it includes all the information required under the DMCA. For your reference, this includes:
   1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
   2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
   3. Your name, email, address and telephone number; and
   4. A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.
   5. Your statement confirming that the information you’ve provided is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
   6. Your signature
   2. On receipt of a notice compliant with the requirements of the DMCA, our practice is to promptly remove or disable the material identified as infringing. Note that copyright notices can be disputed under the terms of this Policy, and that the dispute process may result in replacement of removed or disabled content.
4. Receiving a Copyright Notice
   1. If something you’ve posted to Twingle LLC is the target of a valid copyright notice, we will generally send to the email address (or other contact information) on file in your account a copy of that notice when we remove or disable the allegedly infringing content. To restore the removed or disabled content, you must dispute the notice in accordance with the terms of this Policy. We reserve the right to suspend or terminate access and accounts for anyone who reposts or replaces previously removed content in a manner inconsistent with this Policy.
5. Disputing a Copyright Notice
   1. You may dispute a copyright notice submitted against your Twingle LLC account by emailing dmca@twingle.me. After receiving a dispute notice that meets the requirements of the DMCA, we will send a complete copy of the notice to the complaining party. The rightsholder will then have ten (10) business days to initiate legal action and notify us. If we don’t receive timely notice of legal action from the rightsholder, we will generally replace the material that had been removed or disabled.
   2. When sending a notice to our designated agent, be sure that it includes all the information required under the DMCA. For your reference, this includes:
      1. A description of the content that’s been removed and any associated URL(s) or other identifying information
      2. Your full name and contact information, including your address and phone number
      3. A statement, under penalty of perjury, that you have a good faith belief that the removed content was taken down as a result of mistake or misidentification
      4. A statement consenting to the jurisdiction of the Federal District Court for the judicial district in which your address is located or, if you are outside of the United States, consenting to the jurisdiction of any judicial district in which Twingle LLC can be found
      5. A statement that you will accept service of process from the copyright notice sender or their agent at the address you’ve provided
      6. Your signature
6. Copyright on Twingle LLC

   This Policy is part of our Terms, and is only one component of how Twingle LLC handles copyright and copyright-adjacent issues. Other relevant terms and policies include:

   1. Our Terms, which govern this Policy and address everyday use of Twingle LLC; and
   2. Our Acceptable Use Policy, which contains additional guidelines and rules about using Twingle LLC and Twingle LLC content.

If you have any further questions on our various copyright practices, please contact us at dmca@twingle.me.